PermiaCare is Open


PermiaCare is not a public vaccination site.


Click HERE for our COVID 19 Crisis Counseling Program (CCP)


The health and safety of our clients, their families and our staff continue to be a top priority. Although Governor Abbott has lifted the state mask mandate, everyone must continue to wear a mask while in a PermiaCare facility.  Visitors will also still be required to go through a screening process upon entering.  Please stay home if you are feeling sick and contact our offices at 1-844-420-3964.  We will continue to follow the guidelines of the CDC and local health care experts regarding our health and safety precautions to ensure we are doing all we can for our community.  Thank you for helping to keep everyone healthy and safe.



PermiaCare is continually monitoring local, state and national communications which include the Texas Health and Human Services Commission and the Centers for Disease Control & Prevention (CDC) regarding Coronavirus (COVID-19) developments, updates and recommendations.

We are committed to providing a healthy and safe environment for employees, the individuals we serve, contractors, and guests in our facilities.  Learn more about COVID-19 here.

In consideration of the on-going COVID-19 crisis in our country, in addition to our standard policies and procedures regarding infection control measures, PermiaCare is adapting our services and adding social distancing enhancements to ensure we lessen the spread of COVID-19 while continuing to deliver services that ensure the safety of all that individuals that depend on us.  As healthcare workers, many of our staff have received the COVID-19 vaccine.  Masks are required by all parties and proper infection control protocols must be used.

What to Expect for those We Serve

The nature of our work and our various sites and the respective services provided at each requires different infection control at each site. We are working at each site to ensure all aspects of infection control are addressed.  Masks are required when in a PermiaCare facility. Symptom screenings will be performed prior to entrance.

Methods of service delivery

  • Some of the services we provide during the COVID-19 crisis will be by telephone or tele-video.  Services will be provided in-person on an as-needed basis with proper precautions.  Masks are required by all parties.

Wellness Checks in facilities

  • All visitors will complete a symptom questionnaire and have their temperatures checked by thermometer prior to admission to the service site. Anyone found with an elevated temperature will be asked to go home and not return until it returns to a normal level and no other concerning symptoms are present.

Wellness Checks Prior to Home Service Site Visits

  • Staff will try to communicate with the client ahead of a scheduled visit, either by telephone, text message or video conference. If possible, staff will conduct the entire visit virtually, either by phone or video conference.
  • Staff will ask the client to report their temperature. A fever is a temperature greater than 100°. If the client or household members have a fever or concerning symptoms, such as a cough or shortness of breath, staff will:

          ·        Reschedule non-essential services until after the client has been fever-free (without medication for fevers) for at least 24 hours and symptoms have improved.
          ·        Provide critical services using recommended personal protective equipment (PPE).

For In-Person Visits

  • Staff will try to ask the client beforehand if they, or a member of the household, have a fever or symptoms, including cough or shortness of breath.
  • Staff will conduct the visit with at least six-foot distance and outdoors or outside the residence, such as in a hallway, if feasible.

What You Can Do to Protect Your Mental Health

Many of the people we support struggle with fears, anxiety and paranoia under the best of circumstances. The COVID-19 Pandemic has elevated people’s fear and stress and created anxiety in individuals both locally and globally. Below are resources for coping with the stressors of the COVID-19 outbreak and ways to protect your mental health.


If You are Experiencing a Mental Health Crisis

  • Call PermiaCare’s Crisis Line:         844-420-3964
  • Call the National Suicide Prevention Lifeline:     800-273-TALK (8255)
  • Texas Health and Human Services launched a 24/7 statewide mental health support line to help Texans experiencing anxiety, stress or emotional challenges due to the COVID-19 pandemic. Call the Statewide COVID-19 Mental Health Support Line 24 hours a day, 7 days a week toll-free at 833-986-1919.