Contracts & RFPs


PermiaCare periodically puts out Requests for Information (RFI), Requests for Application (RFA) and Requests for Proposal (RFP). Please contact us at 432-570-3333 for more information.

Requests for Proposal (RFP)

VOIP RFP Q-A 3-25-2024 – FinalPermian Basin Community Centers for MHMR dba PermiaCare is seeking proposals for:

A hosted Voice Over Internet Protocol (IP) phone solution. The bidder must be an authorized dealer for all hardware and software manufacturers proposed (no gray-market sales, please).

Bids must include all software and hardware necessary to support 340 endpoints, Automated Attendant Capability, Custom Paging Groups, Masked Outbound Caller ID as the site location number, Ring Groups, Incoming Caller ID, Voicemail, and must be fully hosted (No hardware to put on premise other than endpoints).

In addition, bids must also include all costs for hardware and software support/maintenance for the first 3 years, as well as the costs for all applications or tools necessary to configure, monitor and manage the phone system.

For more information, click here.  For the FAQ addendum to the RFP, click here.

Completed proposals will be due no later than 5:00 p.m. Monday, April 1st, 2024.